12b Lake Ora Road
Ellen Bauer and Manuel Esposito
Phone: +64 (0)21 0664262
All payments are handled via PayPal (Paypal credit, credit card payments or bank transfers) or Stripe for direct credit card payments.
After your successful payment, you will receive an email from us including your individual download access and an PDF invoice for your records. If you don’t receive this email, please check your email spam folder. Otherwise please contact us directly at firstname.lastname@example.org.
It is important that your save the email including your download link, so you can always download the current theme version as long as your download link is valid.
All Elmastudio Premium themes are tested on the current WordPress version and in all modern browsers. If you use our themes with older WordPress versions or in combination with external WordPress plugins, problems can occur and we can’t provide any guarantee. In case you need the theme to work with a specific WordPress plugin, please contact us before the theme purchase to assure the plugin is compatible with the particular theme.
You can download the current version of a purchased theme in your customer account. The download access is valid for one year from your purchase date. Please subscribe to our Theme update info blog to keep up-to-date with new theme updates.
30 Days Money-Back Guarantee
If you are not satisfied with your theme purchase, we offer you a 30 days “no question asked” money-back guarantee. If you would like your money back, simply send us an email. We still ask you to to check the theme features thoroughly before your purchase to make sure the theme meets your needs.
Right of Withdrawal
The purchaser can withdraw from or cancel his contract within 30 days without giving reasons in writing (e.g. via email). In order to apply the revocation period, it is sufficient to send the revocation within the withdrawal period. The revocation must be sent to email@example.com.
Consequences of Withdrawal
In case of an effective withdrawal, the mutually received deliverables and any benefits (e.g. interest) have to be refunded. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the purchaser either when he sends his cancellation or the seller receiving the returned goods.
All our WordPress themes are released under the GNU General Public License. You can use a theme without restrictions for your private and commercial projects and you can use a theme as often as you like.
If you have any questions regarding a theme, please use to the Get Help button under ‘Orders’ in your customer account or send us an email to firstname.lastname@example.org. This way all theme users can profit from the answers and can also help each others out. Please understand, that we can not answer questions about individual theme customizations.