14a Norrie Avenue
Ellen Bauer and Manuel Esposito
The theme payment is handled through PayPal. On the Paypal page you can choose to pay with your Paypal credit, debit or credit card. If you don’t want to use Paypal and would prepare to pay via direct bank transfer instead, please just write us a short note and we’ll provide you with more details.
Our single theme and theme bundle prices include VAT. Buyers from Non-European-Union countries will not have to pay VAT. Therefore during checkout you will be asked to provide the information about your home country for the correct price calculations. After the final price is calculated in the checkout process you can click the Buy button to get directed automatically to the Paypal payment process site.
After your successful payment with Paypal you can click on the text link “Back to Elmastudio” at the bottom of the Paypal page to get redirected to the Elmastudio website. You will receive an email including your individual theme download link and an invoice PDF file attachment for your records. If you don’t receive this email, please check your email account spam folder first. Otherwise please contact us directly at contact(at)elmastudio(dot)de for support.
It is important that your save the email including your download link, so you can always download the current theme version.
All Elmastudio Premium themes are tested on the current WordPress version and are tested in the current browser versions (of Mozilla Firefox, Google Chrome, Safari, Internet Explorer, Android and iOS). If you use our themes with older WordPress versions or in combination with external WordPress plugins, problems can occur and there is no guarantee. In case you need the theme to work with a specific WordPress plugin, please contact us before the theme purchase to assure the plugin is compatible with the theme.
With your individual download link sent to you via email you can always download the current version of your theme. By default you have a total of 30 downloads available for your theme. If you need any further downloads, please just write us a short note. If updates for your theme are available we will let you know via email.
30 Days Money-Back Guarantee
If you are not satisfied with your theme purchase, we offer you a 30 days “no question asked” money-back guarantee. If you would like your money back, simply send us an email. We still ask you to to check the theme features thoroughly before your purchase to make sure the theme meets your needs (e.g. a sidebar option, header image option).
Right of Withdrawal
The purchaser can withdraw from or cancel his contract within 30 days without giving reasons in writing (e.g. via email). In order to apply the revocation period it is sufficient to send the revocation within the withdrawal period. The revocation must be sent to:
Ellen Bauer & Manuel Esposito
14a Norrie Avenue
Consequences of Withdrawal
In case of an effective withdrawal, the mutually received deliverables and any benefits (e.g. interest) have to be refunded. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the purchaser either when he sends his cancellation or the seller receiving the returned goods.
All our WordPress themes are released under the GNU General Public License. You can use a theme without restrictions for your private and commercial projects and you can use a theme as often as you like.
If you have any questions regarding your theme, please use to the Elmastudio theme forum to ask your question there or write a comment directly here on the page. This way all theme users can profit from the answers and can also help each others out. Please understand, that we can not answer questions about individual theme customizations.