Terms & Conditions

Elmastudio Ltd.
14a Norrie Avenue
Raglan 3225
New Zealand

Represented by:
Ellen Bauer and Manuel Esposito

Contact:
Email: contact@elmastudio.de

Payment Process

All payments are handled through PayPal or Stripe for credit card payments. If you prefer to pay via direct bank transfer instead, please just write us and we’ll provide you with further details.

All our prices include VAT, if needed. Therefore during checkout you will be asked to provide information about your home country for the correct price calculations. After the final price and VAT amount is calculated in the checkout process you can click the Buy button to finalize your payment.

After your successful payment, you will receive an email from us including your individual download link and an PDF invoice for your records. If you don’t receive this email, please check your email spam folder. Otherwise please contact us directly at contact(at)elmastudio(dot)de for support.

It is important that your save the email including your download link, so you can always download the current theme version as long as your download link is valid.

Warranty

All Elmastudio Premium themes are tested on the current WordPress version and in all modern browsers. If you use our themes with older WordPress versions or in combination with external WordPress plugins, problems can occur and we can’t provide any guarantee. In case you need the theme to work with a specific WordPress plugin, please contact us before the theme purchase to assure the plugin is compatible with the particular theme.

Updates

With your individual download link sent to you via email you can download the current version of any theme. Please subscribe to our Theme update info blog to keep up-to-date with new theme updates.

30 Days Money-Back Guarantee

If you are not satisfied with your theme purchase, we offer you a 30 days “no question asked” money-back guarantee. If you would like your money back, simply send us an email. We still ask you to to check the theme features thoroughly before your purchase to make sure the theme meets your needs.

Right of Withdrawal

The purchaser can withdraw from or cancel his contract within 30 days without giving reasons in writing (e.g. via email). In order to apply the revocation period it is sufficient to send the revocation within the withdrawal period. The revocation must be sent to contact@elmastudio.de.

Consequences of Withdrawal

In case of an effective withdrawal, the mutually received deliverables and any benefits (e.g. interest) have to be refunded. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the purchaser either when he sends his cancellation or the seller receiving the returned goods.

Theme License

All our WordPress themes are released under the GNU General Public License. You can use a theme without restrictions for your private and commercial projects and you can use a theme as often as you like.

Support

If you have any questions regarding your theme, please use to the Elmastudio theme forum to ask your question there or write a comment directly here on the page. This way all theme users can profit from the answers and can also help each others out. Please understand, that we can not answer questions about individual theme customizations.

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